How Clearline is priced
Last updated: 2026-07-30
Clearline does not publish a price list, because every system is built to the business it runs in. What you pay depends on whether the phone is answered by AI or text channels only, the volume of calls and messages you handle, how many workflows are being automated, and what has to integrate with what. Two businesses in the same trade routinely land in different places. The number is confirmed in a written quote after a scoping call, and nothing is charged before you have seen it.
Worth being straight with you: this is a considered investment, not a $99-a-month subscription you switch on and forget. If the cheapest available option is what you are after, we are probably not the right fit, and we would rather say that now than take up your time on a call.
First, what's the leak actually worth?
Punch in three numbers. Most operators find the gap is larger than the fee.
Pop in all three numbers, then hit calculate.
Estimates only, based on the figures you enter and a standard 4.33 weeks/month, not a guarantee. We'll refine the real number on a call.
What a build can include
These are the four shapes most builds take. They are not price tiers and they are not a menu you have to pick from. They describe depth of capability, so you can see roughly where your operation sits before we talk. Anything can be mixed, trimmed or extended in scoping.
| Build | Best suited to | What it covers |
|---|---|---|
| Chat Core | Text, web and missed-call enquiries on one main channel | Text agent on your primary channel missed-call text-back, lead qualification and calendar booking. Monthly performance report. |
| Chat Complete | Higher enquiry volume across several text channels | Everything in Chat Core across all text channels, plus reminders & no-show recovery, database reactivation, and review flow. Quarterly review with Jared. |
| Voice Core | Businesses losing work to calls that ring out | All Chat Core inclusions, plus AI voice agent answering 24/7, callers qualified and booked on the call. Message-taking with instant notification. |
| Voice Complete | Multi-channel operations with complex call handling | Everything in Voice Core and Chat Complete. Premium hand-picked voice tuned to your brand, bespoke call flows, and quarterly strategy review with priority support. |
What makes this different
Your calls and messages are included, not billed on top
This is the part most people miss when comparing options. Answering services and virtual receptionists typically charge a base fee and then bill you per call or per minute on top. Most SMS platforms work the same way, a monthly licence, then every message metered. The busier you get, the more you pay, and your best month becomes your most expensive invoice.
Clearline builds a call and message allowance into your plan, sized during scoping to the volume you actually run. A busy week costs you nothing extra. Growth does not quietly become a bigger bill. If your volume climbs permanently, we resize the plan and tell you before it changes, usage beyond the allowance is charged at a per-message and per-minute rate that is set out in your quote, so there are no rates you have not already seen.
The practical effect: your monthly cost is predictable, and success is not penalised. See how that compares to an answering service →
What shapes your quote
- Whether you want the phone answered by AI, or text channels only
- Your call and message volume, this sets the allowance built into the plan
- How many workflows we're automating, and how tangled the current process is
- What has to integrate with what, your calendar, CRM, phone system and existing tools
- Whether reactivation campaigns are in scope
- How much of the build is bespoke versus adapted from something we've built before
Pricing questions
Do you have a cheaper option?
A cheaper tier would mean selling you a template and walking away. That's available elsewhere and it's usually the thing operators are trying to replace by the time they call us.
What if I only need part of this?
Then we scope it and quote it. The builds above describe common shapes, not the limits of what we'll build or a menu you have to choose from.
Can I start with text and add voice later?
Yes. Nothing gets rebuilt when you move up, the system grows with the business.
Why don't you publish prices?
Because a published figure would be wrong for most people who read it. The same trade, the same headcount, and two completely different builds, one has a tangled booking process and three systems that need to talk to each other, the other needs a single channel answered well. Quoting off a list would mean overcharging the simple build to cover the complex one. You get a written quote after the scoping call, before anything is committed.
Will my bill go up in a busy month?
No. Your call and message allowance is built into the plan and sized to your actual volume, so a heavy week costs nothing extra. If your volume rises permanently we resize the plan and tell you before it changes. The rate for usage beyond the allowance is set out in your quote, so there is nothing you have not already seen.